Communications

Recent research from The Hartman Group (2017), indicates that 83% of consumers surveyed were familiar with the term sustainability. As a retail dietitian, you may see shopper interest in this topic play out with purchasing decisions being made and by questions being asked. From climate change to food waste, it is easy to see why customers may be concerned, but to food communicators, the total sustainability issue can be overwhelming. The abundance of misinformation about products and companies, however, provide great opportunities for marketing and education.

Supermarket dietitians are often challenged with customers longing to identify good foods and bad foods, especially when those “bad foods” are linked to causing cancer, a scary disease that claims a half million Americans per year.

It’s today’s reality – consumers, including your shoppers, are addicted to video content. If you’re not creating Facebook Live segments or live stream videos, you’re missing out on opportunities to engage your shoppers.

While there are certainly some individuals who must monitor carbohydrate intake, or cannot tolerate gluten, many shoppers may be unnecessarily eliminating grain items from their diet and are missing out on the enjoyable, affordable and nourishing addition they provide to meals and snacks. The following strategies can help you debunk grain food myths and let shoppers feel good about reaching for that bakery baguette and box of pasta.

In today’s marketplace, shopper engagement on health and wellbeing must include social media interaction. But contrary to popular belief, the goal isn’t full dialogue on Twitter and Facebook. The varying social media platforms have different roles in shopper engagement.

The goal is not to eliminate all added sugars but to minimize the consumption of empty and excess calories. However, without proper consumer education, the “demonizing” of added sugars in the media may lead consumers to make substitutions that are not actually healthier. Here are some ways to help consumers put added sugars into context and guide them to healthful food choices:

In last week’s article, 4 Reasons You Should be Podcasting (attach link), we discussed this tool as an effective way to reach your shoppers with in-depth education.  If you’ve added podcasting to your communications plan for 2018, here are five tips and tricks to ensure it’s successful.

As you’re establishing plans for how to fully engage your health-conscious consumers in 2018, there’s one more method you should seriously consider – podcasting.

While no one can perfectly predict the future, our digital and social leaders believe these are five drivers for the next five years

Using the right approaches to deal with unhealthy workplace conflict can help resolve issues while maintaining positive relationships. Here are 6 tips for managing conflict in the workplace: