Article Highlight: Retailers Face a Customer Centric Universe: FMI
In this week's featured article from Supermarket News, a quote from FMI CEO, Leslie G. Sarasin sums up the relationship between shoppers and stores in today's retail environment, "Shoppers don’t revolve around our stores. Our stores revolve around our shoppers." This shift has played an important role in retailers' surge to hire dietitians. Read on to learn more about the many ways a consurmer-centric mindset is impacting the business of retail.